Terms and Conditions

Terms and Conditions for Hampton Roads Kwik Dry

Effective Date: January 15, 2023

Welcome to Hampton Roads Kwik Dry! By using our website, services, and SMS messaging, you agree to the following terms and conditions. Please read them carefully.

1. Services Hampton Roads Kwik Dry provides professional cleaning services, including carpet cleaning, upholstery cleaning, tile and grout cleaning, and other related services. Service availability may vary by location.

2. Appointments and Cancellations

  • Appointments can be scheduled via our website, phone, or email.
  • Cancellations must be made at least 24 hours in advance. Failure to cancel within this time frame may result in a cancellation fee.

3. Payment Terms

  • Payment is due upon completion of services unless otherwise agreed upon in writing.
  • We accept cash, credit/debit cards, and other payment methods as specified on our website.
  • Late payments may incur additional fees.

4. Customer Responsibilities

  • Customers must provide access to the service area at the scheduled appointment time.
  • We are not responsible for pre-existing conditions, damages, or issues beyond our control.

5. Satisfaction Guarantee We strive for customer satisfaction. If you are unsatisfied with our service, please contact us within 24 hours, and we will work to resolve the issue.

6. SMS Messaging

  • By opting into our SMS service, you agree to receive appointment reminders, service updates, and promotional offers.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP or contacting us at hamptonroadskwikdry@gmail.com or (757) 603-4191.

7. Liability Limitation Hampton Roads Kwik Dry is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

8. Privacy Policy Your personal information is handled in accordance with our Privacy Policy, which outlines data collection, usage, and security measures.

9. Changes to Terms Hampton Roads Kwik Dry reserves the right to modify these terms and conditions at any time. Updates will be posted on our website.

10. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at:

By using our services, you acknowledge and agree to these terms and conditions.